Pandemic Memories
Posted on Feb 28, 2021
The covid pandemic in the U.S. has been going on for a year, now, more or less. I can remember taking what became my last trip for work at that time: a routine flight to Minneapolis.
Looking forward to speaking on "Enabling a Culture of Quality through a Culture of Inquiry" on March 6 at the ASQ Columbus spring conference.
Registration...
http://columbusasq801.com/meetinginfo.php?id=21&ts=1486698741
Overview...
In the practice of Lean, we seek to identify True North to focus our efforts on removing the waste
that stands between us and our customer. In the practice of Six Sigma, we start by defining the
problem. What problem, were we to resolve it together, might lead to authentic breakthroughs
for the organization?
Yet, many people in many organizations wrestle mightily with identifying True North or articulating
the problem worth solving.
In this session, Doug Collins facilitates dialogue and a group exercise in problem definition. The
group, together, explores the art and the science of defining the critical question that might advance
the quality practice in meaningful ways.
Participants receive a copy of Doug’s latest book on this topic, Great Question! Generating Effective
Questions for Successful Outcomes.
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